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GE Money/ Care Credit Support Ticket - Portland, Maine - Payment not received

GE Money/ Care Credit Support Ticket - Portland, Maine

Payment not received - Care credit provider

Created By: CarterMarkham's Picture CarterMarkham Last Reply: CarterMarkham's Picture CarterMarkham
Priority Level: [Emergency] Status: [Open]
Created: 5 years ago Last Updated: 5 years ago
Department: General Replies: 1
Product: Care credit provider

I was nearing the end of my promotion for my eye surgery. I did not have the money in my account that I use to have payments auto deducted and the fastest way for me to get it paid off was to mail them a check. The promotion ended on 3/27, it is now 4/27 and my check has not cleared and the accrued interest had been slapped onto my balance, $1,555!! I only had $1,127 left to pay. I cannot get in touch with anyone at all. I find this to be deceptive and misleading. I have always paid over the minimum amount due and sometime twice a month. This is unacceptable. I have another "promotion" on the card that I am going to have asked removed since I haven't even had the procedure done yet.


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CarterMarkham says: (5 years ago)
 0
Case closed! GE Money Bank has refunded the interest and accepted final payment on the promotion over the phone. Thank you so much!



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